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Common Hours

Reporting on the slow part of the news.

Stories

The Library That Bought a Stranger's Debt

In a town of nine thousand, the public library used its end-of-year surplus to retire $1.2 million in medical bills owed by people it had never met.

library stacks dusk
Photograph: library stacks dusk

The check went out on a Tuesday in March, written from the operating account of the Mary T. Cleary Public Library in Sheffield, Illinois. It was for $14,316.

The library director, Marlene Pickett, signed it twice because the first signature came out crooked and the bookkeeper asked her to try again.

By the end of that week, the check had been deposited by a nonprofit in New York called Undue Medical Debt, which uses such donations to buy bundled medical debt on the secondary market for pennies on the dollar.

The $14,316 erased $1.2 million owed by 947 people, most of them living within sixty miles of the library's front door.

None of them knew it had happened yet. They would learn by letter, in plain envelopes, sometime in April.

Sheffield sits in Bureau County, Illinois, on the flat black ground between Princeton and Kewanee. The library is a 1908 Carnegie building with new HVAC and a children's room that smells faintly of glue.

Pickett has run it for eleven years. She is fifty-six, wears reading glasses on a beaded chain, and keeps a list on her desk of patrons she is worried about.

The idea began, she says, with a man named Curtis Ahlers, who came in last fall to use the public computer and could not stop apologizing.

The idea began, she says, with a man named Curtis Ahlers, who came in last fall to use the public computer and could not stop apologizing.”

He had a stack of bills with him. He apologized for the stack. He apologized for taking up the chair. He apologized when the printer jammed.

Pickett told her board about Curtis at the November meeting, not by name, only as a feeling she could not shake.

The library had ended its fiscal year with a surplus of about $18,000, money left from a state grant that had come in higher than expected.

One trustee, a retired farmer named Hal Ostrander, asked what the surplus was usually spent on. Pickett said usually new shelving, sometimes a summer reading prize.

Ostrander said he had read somewhere about churches buying debt. He wanted to know if a library could do the same.

It took two months of legal review. The library's attorney, Donna Reyes, eventually wrote a memo concluding that the donation fell within the library's broad statutory mandate to promote the general welfare of the community.

The board voted five to zero in February. One trustee, a banker named Ed Spivak, asked that the minutes reflect his concern that the gesture might be seen as political. The minutes reflect it.

Undue Medical Debt has done these partnerships before, mostly with congregations. A library was new.

The nonprofit's matching algorithm pulled debt from zip codes around Sheffield, prioritizing households below four times the federal poverty line. The average amount forgiven per person was about $1,267.

One of the letters went to a woman named Renata Boyer, a school cafeteria worker in Princeton who had owed a hospital in Peoria since a gallbladder surgery in 2022.

She told the library, when she came in to thank them, that she had not realized she was still holding her breath about it until the letter arrived and she let the breath out.

Pickett keeps a copy of Boyer's thank-you note in a folder behind her desk. She does not show it to most people. She showed it once, briefly, and then put it back.

The library has not committed to doing it again. The surplus next year may be smaller. The shelving in the biography section is, in fact, beginning to sag.

But Ostrander, the retired farmer, said at the April meeting that he thought they should try. He said a library is in the business of relieving private burdens by public means, and that this was only a slightly unusual example.

Pickett did not put that line in the minutes. She wrote it down later, at home, on the back of an envelope, and stuck it to her refrigerator.

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